How to Activate My Boost Mobile Phone

Boost Mobile is a popular wireless services provider in the United States operating as a Mobile Virtual Network Operator (MVNO). Hence, the carrier does not have its own network towers but depends on another existing and extensive network infrastructure, T-Mobile. However, Boost Mobile provides various phone plans and deals to its customers. You might be asking, how can I activate my Boost Mobile phone? This article guides you through the simplified process of activating your phone and other related facets.

Boost Mobile is much more reliable as it has comprehensive coverage considering that it uses T-Mobile’s network towers. Hence, its customers enjoy the carrier’s services at almost any place while in the US. You will get cell phone plans with unlimited data, calls, and texts with no service contracts. Boost Mobile also offers additional perks where you can make international calls, text, and even acquire data roaming to countries like Canada and Mexico.

This carrier has attracted more customers as the process of joining is straightforward. Do you know you can join even with your current device? This one is availed by the Bring Your Own Phone (BYOP) plan. Additionally, Boost Mobile has quality phone deals on its website, including discounted affordable devices. You can also get a free phone when you switch to the network, which mainly includes Android devices. Let’s understand more about how to activate your phone.

What network does Boost Mobile use?

As stated above, Boost Mobile is an MVNO using T-Mobile towers. However, you might want to know, is Boost Mobile GSM or CDMA? Initially, this carrier used to operate using Sprint’s CDMA network. After the 2020 merger between Sprint and T-Mobile, it changed from the CDMA to the current T-Mobile GSM network.

This current technology is more reliable and used by many phone companies and network providers worldwide. After joining Boost Mobile, you don’t have to worry about network reliability.

What phones are compatible with Boost Mobile

Since Boost Mobile is a GSM carrier, most iPhones and Android devices are compatible with the carrier’s network. Remember, you can join Boost Mobile with your own device or purchase a new one. Bringing your current device is mainly opted for by most new customers as it helps them evade the cost of buying a new one so that they can save. If your phone can operate well using the GSM network, it is compatible with Boost Mobile.

However, it is advisable to confirm compatibility, especially if your phone is an older model. You can enter your phone’s IMEI number on the IMEI checker available on the carrier’s official website. Again, you must ensure that the device is unlocked from your previous carrier to operate with Boost Mobile’s network. After that, you can purchase a Boost Mobile SIM card, insert it into the phone, choose your preferred plan, and then activate your phone.

How can you unlock your Boost Mobile phone?

To unlock a Boost Mobile device, you can contact the carrier’s customer service at 1-833-502-6678 and provide the information that the representative will ask you. The unlock process will be through in a few days. However, you must ensure you meet the following Boost Mobile unlocking policy requirements:

  • The phone must not be reported as lost, stolen, or disabled.
  • The Boost account associated with the unlocked device must not have an adverse payment history.
  • The must phone be active on the Boost Mobile network for at least 12 months.
  • The device must be bought from Boost Mobile since the carrier cannot unlock other carrier devices.
  • All payments must be made within three months before the unlock.

The customer service team will afterward issue you an unlock code, and you are supposed to enter the code as per their instructions.

You can also use the Unlockitfree official website, and here, your phone’s IMEI number is required. Visit the website, enter the IMEI number when prompted, and click “find.” You will also enter your phone’s model number followed by your country of origin in the set spaces and then select Boost Mobile as your provider and click “Generate.” You will get a list of unlocking codes; input one and click “Enter.” Then restart the phone for unlocking confirmation.

How do you activate your Boost Mobile phone?

To activate your phone means that you have connected it to Boost Mobile’s network. This one is explicitly meant for those people who switch to the carrier with their current phones. Ensuring your phone is compatible with Boost Mobile before activating is advisable. You can activate your Boost Mobile phone by:

1) Contact the customer care

Once you have a GSM unlocked phone, you can reach Boost Mobile customer care at 1-833-502-6678 and request phone activation. The representative will guide you through the process.

2) Visit the Boost Mobile store

You can find a nearby store and go to it for help. Boost Mobile also has a store locator on its website to help you find a store near your location after entering its ZIP code.

3) Use the online activation method

This method is the cheapest as you can do it at any place, provided you be under a data connection. You also require a Boost Mobile SIM card inserted into your phone. The process is explained below:

  • Go to the Boost Mobile activation website.
  • Select “New customer” from the make selection option and tap on “Activate New Device.”
  • Choose “New Number” if you wish to have a new one but if you want to keep your existing number, choose “Port an Existing Number.” If you are porting your existing number, wait for the prompt to enter your phone number and ZIP code.
  • Enter your phone’s “Serial Number” or “ESN” on the next page.
  • Follow the set guidelines and then go to “Create your own account with Boost.”
  • Get your SIM card number from the SIM kit and enter it. Then you are good to go.

You also need to activate the line, especially if you are not porting your current number. You only need to visit the Boost Mobile activation site and enter the 13-digit IM card serial number in the “SIM ID” box. The serial number is available on the back of your SIM pack. Also, enter the 15-digit IMEI number in the “IMEI ID” area and then select “Start activation process.”

After that, you will enter your activation PIN as it is on the SIM card pack and choose the first three digits of a phone number from the list provided and then click “Submit Request.” You can also use the activation request number to track the status. Boost Mobile also offers an offline SIM activation option for people who cannot manage the complete the online process. You can follow the voice prompts or speak with a professional by dialing 611.

What are Boost Mobile phone replacement terms?

To replace a phone, it must either get stolen or lost. Please contact Boost Customer Service at 1-833-502-6678 as soon as you know your phone has been stolen or lost. Boost Mobile guarantees to secure your active account balance and get you back in operation. After contacting Boost Customer Service, you are usually given 60 days to replace your phone. If you fail, your account will be automatically closed, and any remaining money will be forfeited.

You require to:

  • Sign in to your account on the My Boost page.
  • Locate the “I want to” icon and select “Get Device Support.”
  • Read the on-screen instructions carefully, and then click “Suspend my Account” if you agree with everything on the page.

If you choose to keep your current phone number, you will have 60 days to obtain a new phone and reactivate it after reporting it as lost or stolen. Again, if you have insurance, you must register a claim or visit a Boost customer care center near you. However, you will pay a deductible that varies from $20 to $175, depending on the model of your phone.

Your replacement phone will be mailed to an address of your choice once your claim is processed, you have given any relevant documentation, and you have paid your deductible. If your claim is approved, you’ve submitted all required documentation, and you’ve paid your deductible, for instance, by 11 p.m. CT on Monday through Friday and Saturday at 7:30 p.m. CT, you may receive your phone the next business day.

Bottom line

Boost Mobile operates as a Mobile Virtual Network in the US using T-Mobile’s GSM network. Despite this, the carrier offers quality deals and cell phone plans. You require a GSM unlocked and compatible phone with Boost Mobile to enjoy these wireless services. You can bring your current phone to Boost when switching. Activating your phone is a simple process, as stated above. Again, if your device gets lost or stolen, Boost Mobile helps you replace the phone.

Karissa Bell

Karissa is a senior editor, covering all things Smartphone for Compatible Phone. Prior to joining Compatible Phone, she was a senior reporter at Mashable, where she wrote about Smartphone Reviews, big tech companies and internet culture. In her free time, she enjoys snowboarding, traveling and watching too many cat videos on Instagram.

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