Boost Mobile is a popular Mobile Virtual Network Operator in the United States. This wireless service provider is owned by Dish Wireless and uses T-Mobile’s network for operation. Despite lacking its own network towers, the carrier offers its services at cheaper costs. You can get quality phone plans, and deals with Boost Mobile, provided you have a phone compatible with its network. Today, we will see how you can get a Boost Mobile replacement phone and other related facets.
Notably, regardless of how good a phone brand is, cell phones currently are not designed to survive for many years as before. It frequently starts malfunctioning after that and finally quits operating entirely. Furthermore, misfortunes occur; your phone may be lost, stolen, or damaged. If such a scenario happens, you will require to have your phone replaced by Boost Mobile in this case. The phone replacement will enable you to stay connected with family, friends, jobs, emergency services, etc.
To replace a phone with Boost Mobile requires you to follow the simple outlined procedure for the process to complete. Boost Mobile has other services that benefit its customers, apart from phone replacement. You can get a phone upgrade, and hence your device gets more enhanced features with greater functionality. Remember, the carrier has quality phones on its website that you can purchase if you need to acquire a new device. Let’s understand more about its replacement.
Is Boost Mobile a reliable wireless service provider
As stated by various Boost Mobile customers, the carrier is highly rated; hence it is reliable. Notably, it used T-Mobile’s GSM network, which is the technology used by many phone companies and service providers worldwide. Again, it has a vast coverage considering that T-Mobile covers about 99% of the US landmass. Hence, you do not wonder about its connectivity at any location in the US. You will get the same 4G LTE and 5G network as T-Mobile.
With Boost Mobile, you will get limited and unlimited data plans, which have affordable costs. They include unlimited data and texts and also a mobile hotspot. You can also get international plans with the carrier’s add-ons. These plans have no service contracts; hence you can change a plan at any time. Notably, with Boost Mobile being a GSM carrier, most phones are compatible. Therefore, if you wish to switch to Boost Mobile, you are only required to unlock your device.
To join Boost Mobile, you only need to ensure you have a GSM unlocked phone. You can then purchase a Boost SIM card, pick a plan, and activate your phone. You can use the online activation means to activate your phone, which is much easier. After that, you can start enjoying Boost Mobile services.
Ways to get a replacement phone with Boost Mobile
If you misplace your phone or gets stolen, you should immediately report it to Boost Mobile. You can call customer care at 1-833-502-6678. After reporting, you are given 60 days to replace the phone. If you don’t, your account will be canceled, and you will lose any balance you left in the account. If you want to report a lost or stolen device, you require to:
- Log in to your account on the My Boost page.
- Find the “I want to” tab and click on the “Get Device Support” button.
- Read the on-screen guidelines carefully and click on “Suspend my account.”
- If you wish to maintain your current phone number, you’ll have 60 days to buy a new phone and reactivate it after reporting it was lost or stolen.
Boost Mobile offers two methods you can use to get a phone replacement. These methods apply to Boost Mobile insurance. They are the basic warranty and the Boost shield, where the latter is the company’s insurance program. Let’s understand the two separately.
i) Basic warranty
If you have the basic warranty, you have 90 days from the date of purchase to report a mechanical or electrical breakdown or malfunction of the phone. If you do, Boost Mobile will replace your phone with a pre-owned, remanufactured, or refurbished handset of a similar sort and quality (through Likewise Device Protection). The Boost Mobile replacement phone could be a different brand, model, or color, including non-original components.
However, the warranty does not cover lost or stolen phones, smartphones that have gone through regular wear and tear, or phones that have been damaged by accident or misuse. Warranty policies vary by manufacturer.
ii) Boost Shield
This one is Boost Mobile’s insurance program that covers your phone if an event happens to it. It covers various types of damages, including:
- Water damage.
- Cracked screen.
- Out-of-warranty mechanical and electrical damage.
The Boost Shield does not cover corrosion, rust, income loss, intentional damage, pre-existing issues, business interruption, warranty-covered charges, unauthorized repairs or replacements, and failure to follow the manufacturer’s maintenance recommendations.
For the Boost Shield, you need to file a claim. You will pay a non-refundable deductible of $20, $50, $100, or $175 per approved claim after making a claim, depending on your phone. Within 12 months of the initial replacement, you are entitled to two approved claims. You will also be required to provide some documentation and details. Your Boost Mobile replacement phone will be mailed to an address of your choice once your claim is confirmed.
Boost Mobile replacement phone activation Process
After acquiring your replacement phone, you can activate it using the procedure outlined below:
- Go to the Boost mobile activation.
- Choose one of the options below:
- New Customer
- Existing customer
- Check activation status
- Check the family plan activation status
- If you’re an existing Boost subscriber, you’ll be asked if you want to change your device, and if you say yes, you’ll be prompted to check in to your account. Log into your account and follow the prompts. Your account PIN, full name, address, and the last four digits of your SSN will be required.
- You can pick between activating a new handset and using your existing Mobile with a Boost Mobile SIM for a new customer. Wait for the prompt to enter your phone number and ZIP code if you’re porting an existing number. After that, you will enter your IMEI, MEID, or ESN. After that, give out the Boost SIM card number.
Before submitting the activation request, double-check your information. You can check the application status using the activation request number. If you can’t access the offline means, you can dial 611 on your Boost Mobile phone and follow the instructions the representative will give you.
What type of replacement phones are offered by Boost Mobile
Boost Mobile typically provides replacement phones of the same kind and quality as the ones you purchased and then reported faulty, lost, or stolen, depending on your security plan. The replacement device may be of a different brand, model, or color and may contain parts not from the original manufacturer.
The replacement phone you receive may differ depending on your region and availability. If an older phone model is lost, you will probably get a newer, more advanced phone model. The carrier has various replacement phones from different brands, including Apple devices, Samsung, Motorola, etc.
How do you know you need a Boost Mobile replacement phone
Various situations arise in your regular activities that necessitate the acquisition of a new device. You’ll need to replace your Boost Mobile phone:
- If your phone is physically damaged.
- If the screen on your current device is cracked.
- When you need to upgrade your Boost Mobile phone,
- If you misplaced or had your phone stolen
- If you’re fed up with having to deal with too many local phone repairs,
- When your gadget has mechanical flaws or problems, such as hanging.
- If the manufacturer’s warranty has run out.
How do you enroll in Boost Shield?
Clients on a monthly plan within 30 days of service activation are eligible for Boost Shield. You can add it during activation or after you’ve activated your device by going to My Account.
Your coverage will begin instantly if you join up when you buy a new phone or bring your own newly activated Boost Mobile device. Coverage will commence at the start of your next billing cycle if you join within 30 days of activating your device.
How can you track your order?
If you recently ordered a new phone, you can use this website to check its location and the estimated delivery date and time by entering the tracking numbers you received in an email. When your phone ships, you will receive an email with the tracking numbers.
If you fail to receive the email for a long time, you can check your spam folder, as even critical emails are often diverted there, or contact Boost Mobile customer care.
Boost Mobile is a well-known MVNO in the US that runs under T-Mobile’s GSM network. The carrier is owned by Dish Wireless. It offers affordable plans and deals to its new and existing customers. You only need to have an unlocked GSM device compatible with the carrier’s network to enjoy its services. Additionally, if your phone gets stolen or lost, you can get a replacement phone from the carrier, as elaborated in this article.
- Is Boost Mobile a reliable wireless service provider
- Ways to get a replacement phone with Boost Mobile
- i) Basic warranty
- ii) Boost Shield
- Boost Mobile replacement phone activation Process
- What type of replacement phones are offered by Boost Mobile
- How do you know you need a Boost Mobile replacement phone
- How do you enroll in Boost Shield?
- How can you track your order?
- Bottom line